HOSPITALITY CONSULTING
Revenue Management
We manage prices and hotel occupancy using the most advanced intern and extern analysis tools. Demand pattern, pick-up control, benchmarking, competitive set fixation and forecasting.
Distribution
Multichannel strategy.
Revenue strategy integration.
Negotiation consulting.
Promotional management.
Searching for new channels in target markets.
Operations
Business process reengineering.
Operational efficiency and effectiveness.
Dimensioning based on activity indicators Engineering menu.
Revenue management of F & B products.
Control of customer satisfaction.
General Management
Sales and employment crisis, crisis of profitability.
Expansion and contraction.
Openings and closings.
Re-sizing.
Technological change.
Human Resources
Cultural change.
Organization.
Restructuring and collective bargaining.
Performance evaluation.
Compensation and employee remuneration.
IT
Strategic plan
Defunding and revising the Mission, Vision, Values, Strategic Lines and Strategic Objectives of the Organization representing them in the Strategic Map.
Goals
We establish quantitative and measurable goals basing in the strategic objectives that would be reference points and budgets of the Organization at other levels.
Mentoring
Monitoring and supervision are necessary to maintain the effectiveness of the process activities, that is why we will establish systematic reporting deviations and project control.
Viability
Conceptualization.
Feasibility studies.
Business Plan
Business Plans.
Marketing Plans.
Upselling
Upselling programs.
Product design for room upselling.
Price management for in house services.
Remuneration and incentives.
Crosselling.
Marketing
Brand.
Attribute and product definition.
Customer tracking.
Loyalty programs.
Customer Relationship Management (CRM).
Communication and marketing plans.
Online marketing.
Big data.
Management Control
Business Intelligence.
ERPS.
KPIs and benchmarking analysis.
Financial ratios and analysis.
Dynamic budgeting and forecast.
Deadpoint.
Quality and internal control.
Mystery Guest.
Analysis
Through a business model analysis and a SWOT analysis we get a first trial of the organization functioning and its competitive position in the sector.
Financial
Debt restructuring.
New projects funding.
Feasibility analysis and business plans.
Management control and internal control.
Projects
Strategic Objectives should be driven through projects and processes that are key lever for achieving them on time and with assigned goals.
Scorecard
“What cannot be measured cannot be managed” according to this principle we would build a scorecard which would help us to measure the Organizational performance in the respect of the Strategic Objectives.
Mystery Guest
The Mystery Guest model is a mysterious client oriented to hotel companies that want to verify their quality service.
Work conditions, safety, work environment, staff motivation and efficiency are improved.
